FAQs
Find answers to some of the most common questions about shopping with Simply Secure Direct. Whether you need help choosing the right wheel clamp, hitch lock, steering lock, security chain, post, bollard or gate hardware, our FAQs cover product advice, delivery, returns and what to expect when ordering from our online store.
Are you an authorised Bulldog dealer?
Yes, Simply Secure Direct is an authorised Bulldog dealer. We stock a wide range of Bulldog security products, including wheel clamps, hitch locks, steering locks, chains and security accessories, giving customers access to trusted products from one of the UK’s best-known security brands.
How do I know which security product is right for me?
If you are unsure which product to choose, our team can help. Whether you need advice on wheel clamp sizing, caravan security, hitch locks, driveway protection or gate hardware, we can guide you towards a suitable product for your vehicle, trailer, caravan, property or application.
Do you offer UK delivery?
Yes, we offer UK delivery on orders placed through the Simply Secure Direct website. Delivery options and any applicable charges are shown during checkout, and qualifying orders may be eligible for free UK delivery.
How quickly will my order be dispatched?
We aim to dispatch orders as quickly as possible. Products ordered before the stated cut-off time are usually dispatched promptly, subject to stock availability and order details.
Can I return an item if it is not suitable?
Yes, returns are available in line with our returns policy. Items should be returned unused, in their original condition and packaging where possible. Full returns information can be found on the Returns & Refunds page.
Can I get help before placing an order?
Yes, our team is happy to offer advice before you buy. Simply Secure Direct specialises in security products, so we can help with product selection, sizing, compatibility and general buying guidance.
Who are Simply Secure Direct?
Simply Secure Direct is an online security product store offering trusted products for vehicle, caravan, trailer, driveway, gate and property security. We focus on supplying quality security products with straightforward online ordering, helpful advice and reliable customer service.
What products does Simply Secure Direct sell?
Simply Secure Direct supplies a wide range of security products, including wheel clamps, hitch locks, steering wheel locks, security chains, padlocks, posts, bollards, gate and fence hardware, accessories and spare parts. Our products are designed to help protect vehicles, caravans, trailers, driveways, gates, equipment and property.
